Harold Heard

Information Technology Executive focused on Innovation, Strategy & Solutions Delivery.

Professional Summary

Turning Opportunity into Growth Through Vision and Teambuilding

Executive with expertise in leveraging both existing and emerging technology to revitalize critical business operation.  Executive with expertise introducing solutions based functional business framework for Enterprise Architecture, business process, process automation, infrastructure technology, vendor management, project management and staff development while creating an affective customer experience through interactive and personalized design with core business application and strategies.  Executive with expertise in establishing new and efficient business processes and system development operations while measuring and managing the business risk of existing and acquired technology.  Executive with expertise defining architecture, strategies and built architecture visions while knowing how to work across complex and large organizations to leverage built and/or developed shared assets.  A Executive  with the expertise to unite knowledge from other architects into a united and organized future state and direction.  Executive with expertise in focusing on non-feature function capabilities like scalability, performance, clean code, simple design that provides the unique ability to deliver successfully.


  • Executive technology advisor to other vice presidents and leadership.
  • Expertise in assessment and development of strategies and long term road map.
  • Expertise in development, technology supporting business strategy and go-to-market (GTM) plans.
  • Expertise in reducing development time/cost without compromising quality.
  • Expertise in assessing technology platforms and establishing technology road maps.
  • Expertise in assessing existing software, customer needs, and marketplace trends.
  • Expertise in clearly articulate strategy for technologies and next generation platform.
  • Expertise in outlining cost/operational synergies/efficiencies from platforms, applications, and technologies.
  • Expertise in highlighting potential revenue upside opportunities for new technologies.
  • Expertise in creating detailed milestones and dashboard to measure progress.
  • Expertise in defining/refining technology processes, budget management & staffing.
  • Expertise in developing and implementing accountability process’s technology
  • Expertise in translating business strategy into technology strategy with planning
  • Expertise in articulating vision and providing a roadmap aligned to business
  • Expertise in partnering with key stakeholders & leading, creation an overall strategic plan while aligning technology with business goals
  • Expertise in establishing a monitoring & reports plan for performance of the governance processes across Information Technology organization


  • Strategic Planning
  • Vendor Management
  • Contract Negotiations
  • Business Applications
  • Supply Chain Management
  • Financial Budget and Planning
  • Data, Application & Infrastructure Technologies
  • Process Engineering & Re-engineering
  • Quality Assurance
  • Business Aligned Technology Vision & Strategy
  • Technology/Operational Governance
  • Corporate Standards
  • Needs and Readiness Assessment
  • Business & Technology Compliance Management
  • Merger & Acquisition Due Diligence, Integration
  • Organization & Country SWAT Analysis
  • Merger & Acquisition Business & IT Alignment
  • Technology & Business Road maps
  • Operations Management
  • Technology Simplification & Consolidation
  • Leadership Mentoring, Monitoring & Development
  • Enterprise Resource Planning (ERP)
  • Enterprise Investment Plan (EIP)
  • Enterprise Asset Management (EAM)
  • Enterprise Integration Architecture (EIA)
  • Project Management Office (PMO)
  • International Standards (ISO)
  • Control Objectives for Information and Related Technologies (COBIT)
  • The Open Group Architecture Framework (TOGAF)
  • Information Technology Infrastructure Library (ITIL)
  • Information Technology Service Management (ITSM)